Refund policy

We have a No return or exchange policy, which means all sales are final.

All products are all natural we do not use any preservatives. Natural products are very vulnerable to the weather. Shipping doing cold or hold weather may cause freezing or melting. This will alter the texture of many products specifically butters, balms, and salves. If the product has melted when you receive it place in the refrigerator to resolidify. If the product is frozen, allow time for the product to heat up to room temperature.

We will not reship or offer any refunds for products that melt during shipping. Melting does not affect the quality or the benefits of the products.

You can always contact us with any question's at marthaswellness1@gmail.com.